PRODUCTION, SHIPPINGS & RETURNS

PRODUCTION AND SHIPPING

PROCESSING TIME

Our standard processing time is 2 to 3 business days. Please note that this does not include shipping time.

SHIPPING

We offer shipping options at checkout either for a delivery or store pick-up. Delivery charge within Kuwait is KD 1/- and we do offer free delivery within Kuwait if the total order is above KD 20/-

Delivery is made in the evenings between 6pm to 9pm from Sunday to Thursday.

On Friday and Saturday, delivery is made between 10am to 6pm.

TRACKING

Once your order has been shipped, you will receive a shipping confirmation email.

RETURNS AND EXCHANGES

QUALITY QUARANTEE

We take pride in the quality of our products. If you are not satisfied with your purchase due to a defect or error on our part, please contact us within [3] days of receiving your order for a replacement or refund

CUSTOM ORDER

Since our products are personalized, we are unable to accept returns or exchanges for reasons other than defects or errors on our part. Please double-check all picture/s of your choice and ensure you are happy with them before placing your order.